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FAQ
What Is Floppy Disk Recovery? Floppy disk recovery is the process of using specialized software and data retrieval techniques to recover data that's stored on obsolete disks, especially the 5.25 and 3.5-inch disks that were in common use in the 1970s, ‘80s and ‘90s, but are rarely used today. (In fact, most desktop and laptop computers in use today do not have floppy disk drives.) The recovery process results in the transfer of the data on the disk to a more accessible format such as a CD-ROM or digital download. In many cases, FloppyRecovery.net is able to recover files that were presumed lost due to hardware and software obsolescence. What Types of Disks Does FloppyRecovery.net Transfer? FloppyRecovery.net is able to read and recover many types of MS-DOS, Windows, Apple, and other disks, including those dating to the 1970s. We are able to convert 5.25" and 3.5 disks" to CD-ROM and/or digital download format. These are the formats we are able to work with:
How Do I Get My Floppy Disks To You? Shortly after you submit the FloppyRecovery.net form with information about your disk(s), you will receive an email with the address to which to send your disk(s). You’ll need to cover the cost of sending your disks (we recommend you use a sturdy padded envelope.) What Do I Get? For MS-DOS, Windows, and Mac, you'll get individual files that you can import into your current software. We don't change the files, so, for example, those original WordStar or WordPerfect files will be unchanged. For other systems (Apple, Atari, etc) you'll get disk images that will work with emulator software (not included, but often available free online), so you may be able to run the original software and access your data. If you’ve chosen the Internet download option, you will receive instructions from us on how to access and download your data. Choosing the Internet download option is the quickest way to see your recovered data. Will I Be Able to Open and Read My File Immediately? That depends on the format the files were originally in, and what type of software you have on your current computer. Since we don’t change the files, they will exist in the format in which they were saved back when your data was created. There's a good chance that you can import those old files into your current word processor, graphics program, etc. If the data is on a disk other than DOS, Windows, or Mac, we will provide you a "disk image" of the floppy disk — a snapshot of all of the data on the disk. There are emulator programs online, many for free, that can read those disk images. Depending on the format of the original data, we may be able to help convert the data for use on modern applications. If you choose this option, additional charges will apply. What If You Can’t Recover My Data? The fee for our floppy disk recovery services is for the time and expertise spent attempting to recover the data. Unfortunately, in some cases, especially on very old disks or disks that have been improperly stored, the data may not be recoverable. This may occur when the data is damaged or copy-protected or just plain old. For example, "bit-rot" can cause the magnetic data to be unreadable even if disks are stored properly. You will still be charged the recovery fee. No refunds will be given, as recovery is not guaranteed. What Do You Charge? Our floppy disk recovery service is $20 per disk. If you want return shipping of your data on CD-ROM, add $10 per order (not per disk). Can I Have My Old Disks Back? Of course! FloppyRecovery.net charges an additional $10 per order for postage and handling to return your original disks. If you don’t want them, we will securely shred them for free. Can you recover data from 8-inch floppy disks, magnetic tape, paper tape, or punch cards? We can't, but our friends at Vintage Tech might be able to help you with those, and other obscure/obsolete, formats. I have another question...? No problem. Contact us here. Home |